Revenue share is calculated as 50% of the net processing margin after interchange fees and operational costs. For example, on a typical $100 transaction with a 2.9% processing fee, the net margin might be $1.50. You would receive approximately $0.75 per transaction. For a platform processing $10M annually, this typically results in $200,000-400,000 in additional revenue depending on transaction mix.

We typically work with ISVs processing at least $2M annually or platforms with clear trajectory to reach that volume within 12 months. This ensures the partnership is mutually beneficial and allows us to provide the level of strategic support that makes the relationship valuable.

We maintain strict confidentiality and competitive boundaries.

Most partners complete integration in 4 weeks with our guided implementation process:

• Week 1: API access, technical discovery, and project planning
• Weeks 2-3: Integration development with technical support
• Week 4: Testing, certification, and go-live preparation

This timeline assumes standard integration requirements. Complex custom workflows may require additional time.

You’ll need 1-2 developers for the integration period. We provide comprehensive API documentation, sandbox environment, sample code, and dedicated technical support. Most integrations require minimal ongoing technical maintenance once live.

Yes, our white-label solution allows complete customization of payment flows, including:

• Custom email templates and communications
• Custom checkout designs that match your platform’s branding
• Configurable payment forms and user interfaces
• Branded merchant onboarding and portal experiences

SafeSave handles PCI Level 1 compliance for payment processing. Your platform’s PCI scope is significantly reduced through our tokenization and secure data handling. We provide guidance on maintaining compliance for your specific integration approach.

We work with you to develop a migration strategy that maintains existing merchant relationships. This typically involves parallel processing during transition, merchant communication planning, and coordinated cutover timing to minimize disruption.

Merchants get access to:

• Direct escalation paths for urgent matters
• Phone support during regular business hours with an emergency line for after hours support
• Dedicated support portal with knowledge base and resources
• Personal account managers for high-volume merchants
• Proactive monitoring and issue resolution

Our in-house underwriting team reviews applications within 1-2 business days. We maintain higher approval rates than automated systems because we can assess businesses individually rather than relying solely on algorithmic decisions. The process includes:

• Ongoing relationship management post-approval
• Personal review of each application
• Direct communication with merchants for questions
• Faster approval times with human decision-making

All merchant support issues are handled directly by SafeSave, removing this burden from your team. We maintain detailed case tracking and provide regular reports on merchant satisfaction metrics. Serious issues are escalated to your account manager to ensure you’re informed of any potential impact.

We provide comprehensive chargeback management including:

• Educational resources to help merchants prevent future issues
• Proactive fraud prevention to reduce chargeback likelihood
• Professional dispute representation for merchants
• Detailed reporting and analysis to identify patterns

SafeSave supports all major payment methods:

• Credit and debit cards (Visa, Mastercard, American Express, Discover)
• ACH/bank transfers for lower-cost processing
• Digital wallets (Apple Pay, Google Pay, etc.)
• International payment methods for global platforms
• Both card-present and card-not-present processing

No. SafeSave operates on a pure revenue-share model with no upfront costs, setup fees, or monthly minimums. Our only revenue comes from the processing margin share, aligning our interests with your success.

Merchant rates are competitive with industry standards, typically 2.6-2.9% + $0.30 for card transactions and 0.5-1% for ACH processing. Exact rates depend on transaction volume, business type, and processing history. High-volume merchants receive preferential pricing.

You’ll have access to a comprehensive partner portal showing:

• Real-time processing volume 
• Detailed breakdown of revenue share calculations
• Monthly statements and payment schedules
• Merchant performance analytics
• Growth trending and projections

Revenue share payments are made monthly, typically within 10-15 business days after month-end. Payments can be made via ACH transfer or wire, depending on your preference and amount thresholds.

SafeSave maintains the highest security standards:

• Regular security audits and penetration testing
• PCI Level 1 compliance certification
• End-to-end encryption for all payment data
• Advanced fraud detection and prevention tools

Our comprehensive API suite includes:

• APIs for payment processing and account management
• Webhooks for real-time transaction status updates
• SDKs for popular programming languages
• Comprehensive documentation with code samples
• Interactive API explorer for testing and development

Yes, we provide complete sandbox environments that mirror production functionality, including:

• Full API access for development and testing
• Simulated payment scenarios and edge cases
• Test merchant accounts and transaction data
• Integration certification process before going live

SafeSave maintains 99.9% uptime through:

• Redundant infrastructure across multiple data centers
• 24/7 system monitoring and alerting
• Automated failover and disaster recovery procedures
• Regular maintenance windows with advance notice
• Real-time status page for system health monitoring

Yes, you have complete access to:

• Real-time transaction data through APIs
• Comprehensive reporting dashboard
• Custom report generation capabilities
• Data export options in multiple formats
• Historical data access for analysis and reconciliation

Building payments in-house typically requires:

• $2-5M+ in development costs
• 18-36 months to market
• 10-20 dedicated team members for ongoing operations
• Full responsibility for compliance and risk management
• Significant ongoing infrastructure and security costs

SafeSave provides faster time-to-market, shared risk, and immediate access to payment expertise while still capturing meaningful revenue through our partnership model.

Enterprise solutions are designed for large corporations with significant processing volumes and internal resources. SafeSave is purpose-built for growing software platforms that want:

• Meaningful revenue participation (not available from enterprise providers)
• Hands-on partnership and strategic guidance
• Faster implementation without enterprise complexity
• Shared risk model rather than full responsibility

Our platform is designed to scale with your growth. We’ve supported partners from $2M to $100M+ in annual processing. As you grow, we provide:

• Enhanced revenue share tiers
• Dedicated account management
• Custom feature development
• Strategic planning and optimization consulting

If your needs truly exceed our capabilities, we’ll work with you to ensure a smooth transition while protecting your business interests.

SafeSave invests heavily in platform development and innovation:

• Regular feature releases based on partner feedback
• Integration with emerging payment technologies
• Proactive compliance with regulatory changes
• Strategic partnerships with fintech innovators
• Dedicated R&D team focused on payment innovation

Our roadmap is developed in collaboration with ISV partners to ensure we’re building capabilities that matter for your business.

SafeSave partners receive:

• Dedicated account manager with direct access
• Quarterly business reviews with strategic recommendations
• Priority technical support for integration issues
• Marketing and sales support materials
• Regular platform updates and feature announcements
• Access to SafeSave executive team for strategic discussions

We provide ongoing optimization through:

• Regular analysis of payment data and merchant behavior
• Recommendations for improving conversion rates and adoption
• Best practice guidance based on industry benchmarks
• A/B testing support for payment flow improvements
• Competitive analysis and positioning recommendations

We believe in transparent communication and collaborative problem-solving. Issues are handled through:

• Transparent communication throughout resolution process
• Direct escalation to account management team
• Executive involvement for strategic concerns
• Formal dispute resolution process if needed
• Mediation options for complex disagreements

Yes, we can provide references from partners in similar industries or with comparable business models. We respect our partners’ confidentiality but many are willing to share their experiences with prospective partners under appropriate circumstances.

The partnership process typically involves:

1. Initial consultation to assess fit and discuss requirements
2. Technical discovery and integration planning
3. Partnership agreement and terms finalization
4. Implementation with dedicated project management
5. Go-live support and ongoing account management

The entire process from initial conversation to processing payments typically takes 4-6 weeks.